Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
9.0
Service
8.0
Dining
8.5
Guest reviews
8.2/10
based on 5 reviews
8.8
8.8/10 based on 270 reviews
Jane
United States,
September
2023
8.0/10
My stay at the hotel was a mix of delights and some drawbacks. The rooms were spacious, modern, and well-appointed, though there was a lingering odor that might have been from the cleaning. The service was top-notch and very friendly, but at times felt a bit too pushy in trying to upsell. The location was strategic, close to tourist attractions and the metro, but the gym was substandard. The dining experience was great with a good range of international food and a stunning view.
Rooms
8.0
My room was gargantuan and very well appointed, showcasing amazing art pieces from the hotel's collection. Although clean and nice, there was a slight odor present, possibly from cleaning.
Service
7.0
The service was super friendly and very helpful. Although attentive, there were moments when it felt a bit overly focused on upgrading services.
Location
9.0
The hotel's location was very strategic, being situated in Pudong but close to tourist spots like the Bund, easily accessible via the metro. However, the gym was substandard.
Dining
9.0
The dining experience was fantastic, offering a great variety of international cuisine with an amazing view.
Facilities
7.0
The hotel's facilities were satisfactory, though the gym was below par compared to the rest of the amenities.
Edward
United Kingdom,
July
2023
8.4/10
The hotel offers a fantastic view, comfortable rooms, and great service. The location is strategic, and the dining options are varied, making it an ideal place to stay in Shanghai. However, some areas may need improvement, and the price could be a bit steep.
Rooms
8.0
The room was clean, had a good view, and included normal bathroom amenities. The bed was incredibly comfortable, perfect after a day of sightseeing.
Service
9.0
The service was super friendly and efficient, with a warm welcome at check-in. The availability of various services like room service and car hire added convenience.
Location
9.0
The hotel's strategic location in Pudong is close to both the Bund and accessible via the metro. It offers easy access to both international airports in Shanghai.
Dining
8.0
The dining area was huge with a wide range of choices, making it an ideal place to stay in Shanghai. Prepaying for breakfast is recommended for better value.
Facilities
8.0
The facilities were modern and well-maintained, offering a comfortable stay.